Returns & Refunds
All of our products are currently made to order, so unfortunately we are unable to accept returns for buyer’s remorse or for ordering the wrong size.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We have a 30-day return policy, which means you have 30 days after receiving your item to request an exchange or return.
Please share a detailed description of the problem and add quality photos where we can see the issue. We’ll be happy to assist and reship the product for you.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at blirt@blirt.store.
Please note that returns will need to be sent to the following address: 217 Wrangler Drive, Coppell, Texas, 75019
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, or if you have any questions, please contact us at blirt@blirt.store.